Tech Guru Arizona, Inc.
SMS Messaging Privacy Policy
Effective Date: 8/12/2025
Overview
Tech Guru Arizona, Inc. (“Tech Guru Arizona, Inc.,” “we,” “us”) respects your privacy. This SMS Messaging Privacy Policy explains how we collect, use, and protect information when you opt in to receive text messages from us.
This SMS Messaging Privacy Policy applies only to our SMS/text messaging program. For our general website privacy practices, please review our main Privacy Policy: https://techguruarizona.com/privacy-policy-2/
What Our SMS Program Is
If you opt in, you may receive text messages from Tech Guru Arizona, Inc. that may include:
Remote support/session coordination
Appointment reminders and service updates
Troubleshooting updates and customer support communications
Information We Collect
When you join or use our SMS program, we may collect:
Mobile number you provide
Opt-in details (date/time, source, and method of consent—e.g., keyword, web form, written, or verbal consent where permitted)
Message data such as delivery status, message history, and interaction history (e.g., STOP/HELP requests)
Customer support details you choose to share through text (for example, scheduling or support-related information)
How We Use Your Information
We use the information we collect to:
Send you text messages you requested or agreed to receive
Provide customer support and service updates
Maintain compliance records (including proof of consent and opt-out requests)
Improve our customer service and message experience (for example, evaluating delivery and response trends)
Consent Is Not Shared
Your opt-in consent to receive text messages applies only to Tech Guru Arizona, Inc. and is not transferable to any other business, brand, affiliate, or third party for their independent marketing.
Data Sharing and Disclosure
We do not sell your personal information, and we do not share your mobile number, opt-in data, or consent information with third parties or affiliates for marketing or promotional purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information may be shared with subcontractors and service providers that support our SMS program (such as SMS platform providers, aggregators, and carriers) solely to provide and operate the messaging service and subject to appropriate confidentiality and security obligations.
We may also disclose information:
If required to comply with law, regulation, legal process, or governmental request
To protect the rights, property, or safety of Tech Guru Arizona, Inc., our customers, or others
Message Frequency and Carrier Charges
Message frequency varies based on your requests and service events (for example, scheduling and support updates).
Message and data rates may apply depending on your wireless plan. Check your carrier for details.
Carriers are not liable for delayed or undelivered messages.
How to Opt In
You may opt in by:
Texting one of the following keywords to (928) 772-1742: START, YES, SUBSCRIBE, or JOIN; and/or
Submitting an opt-in request through our website contact form at:
https://techguruarizona.com/contact-us/
How to Opt Out
You can opt out at any time by replying STOP to any message. After you opt out, you may receive a final confirmation message and then no further texts will be sent unless you re-enroll. (928) 772-1742
HELP / Customer Support
Reply HELP for assistance. You can also contact us at:
Email: support@techguruarizona.com
Phone: (928) 772-1742
Do Not Call Registry
We honor applicable Do Not Call requirements. Registering your number on the National Do Not Call Registry does not prevent you from receiving texts you explicitly opted in to receive from Tech Guru Arizona, Inc. (you can opt out anytime by texting STOP).
National Do Not Call Registry:https://www.donotcall.gov/
Data Retention
We maintain records of opt-in and opt-out requests, including timestamps and methods of consent, for as long as needed to:
Operate our SMS program
Demonstrate compliance
Resolve disputes
Meet legal or regulatory obligations
Changes to This SMS Privacy Policy
We may update this policy from time to time. If we make material changes, we will post the updated policy on our website (and may notify you by SMS where appropriate). The “Effective Date” above reflects when this policy was last updated.
Contact Us
If you have questions about this SMS Messaging Privacy Policy or want to update your SMS preferences, contact us:
Tech Guru Arizona, Inc.
Email: support@techguruarizona.com
Phone: (928) 772-1742
Location: Prescott Valley, Arizona
SMS Terms and Conditions
For SMS Terms and Conditionshttps://techguruarizona.com/terms-and-conditions/